Week 11
(9th February – 13th February 2015)
- Backup the servers and send it to EGM every morning.
- Set user rights to access the folders in the 2008 server.
- Call EGM to unblock user profile due to password error.
- Upgrade RAM for PC.
- Install VMware to a PC for user.
- Troubleshoot Internet Explorer to access Microsoft online by configuring proxy.
- Set up printer at the production floor.
- Visited EGM’s IT Department and explored the company over there.
Week 12
(16th February – 20th February 2015)
- Backup the servers and send it to EGM every morning.
- IT room housekeeping.
- Company shut down on 18/02/2015
- Chinese New Year public holiday on 19/02/2015 and 20/02/2015.
Week 13
(23th February – 27th February 2015)
- Backup the servers and send it to EGM every morning.
- Troubleshoot Canon color printer at the office.
- Switch off and on the Wi-Fi router and the terminal to refresh the memory.
- Troubleshoot USB printer.
- Format Windows XP to Windows 7 and configure it for a user.
- Server 2008 hangs due to system overload. Restart the server.
- Company shut down on 27/02/2015.
Week 14
(2nd March – 6th March 2015)
- Backup the servers and send it to EGM every morning.
- Set up USB printer for user.
- Learnt about proxy server (602 Pro Internet Server Lite)
- Prepare VMware installation guideline for the company.
- Troubleshoot IE fails to open EML files, install EML files reader software.
- Troubleshoot adobe reader.
- Do labels for new backup tapes by using typewriter machine.
Week 15
(9th March – 13th March 2015)
- Backup the servers and send it to EGM every morning.
- Had problem with the backup software, meanwhile backup the data on local PC
- Server’s tape drive was spoiled, called HP supplier to replace it.
- Troubleshoot USB flash drive, files hidden.
- Install VMware for user.
- Troubleshoot printer, connect the printer via USB port instead of LPT port.
FINAL REPORT 2014 - 2015